Building and Delivering Professional Accredited On Site Workplace Forklift Training

If your business requires any tailored on site workplace training for your companies personal needs,contact us on 07731969001 or email

About Us

About Us About Us
Welcome to our Website 

Blue Red Blue Training Services Southwest Ltd, is an AITT Operator Training Provider, it was set up by Andy Dunham, an Accredited Category 2 Material Handling Equipment Instructor, working with ITSSAR/RTITB/AITT Accredited bodies, who is a former member of the Household Division, (Blue Red Blue) serving in the Coldstream Guards as a Non Commissioned Officer, experienced in delivering military training.

Blue Red Blue Training Services Southwest Ltd, are based in Highbridge, Somerset, with our business registered in Street Somerset,we are located close to the M5 for easy traveling to different locations in the Southwest.

If you write to our address you will not receive correspondence as it is our business registered address, once training has been agreed we will inform you of our correspondence address. The reason being we do have a business premises.

We offer training within the Southwest and can deliver training in Devon, Somerset, Bristol, Avon, Gloucestershire and Wiltshire, travelling costs would be negotiated on enquiry.

We are an accredited Operator Training Provider with the AITT (Association of Industrial Truck Trainers) offering accrediting training, which means we can come to site to deliver Accredited Training Cat 2 Forklift Training, this means we can deliver training and issue an accredited certificate,recognised by the HSE and approved governing bodies.

We are also able to train with Category 3/4 training providers delivering ITSSAR and RTITB Training.

What do we do.

We deliver On Site Training, but what are the benefits of On Site Training.
The benefits of on site training is that it ticks all the boxes, Operator training should always include 3 stages:
Basic Training: The basic skills and knowledge required to operate a lift truck safely and efficiently.
Specific Job Training: Knowledge and understanding of the operating principles and controls of the lift truck to be used and how it will be used in their workplace.
Familiarisation Training: Applying what has been learnt, under normal working conditions, on the job.

Training operatives On Site Workplace Training gives them a feel for the environment they are working in, their surroundings, but most importantly the equipment and the confidence to operate equipment, when going to a training centre you are training on their equipment, so once the training is completed they then need to familiarise themselves back on your site which can take valuable time especially if you work in a small team.

Working on site will also give you as an employer, or as a business the knowledge that your operators are being trained to your personal site requirements, but also as a business you can see and monitor the training being delivered.

All training delivered is conducted in accordance with:

  • Health and Safety at Work Act 1974
  • Provision of Use of Work Equipment Regulations 1998 (PUWER)
  • Lifting Operations and Lifting Equipment Regulations 1998 (LOLER)
  • Rider Operated Lift Trucks; Operator training (ACOP L117)
We can also work as Sub Contractors to local Training Companies, we have provided training for Job Seekers and Young Offender training within the HMP Environment at various locations with designated training through local colleges and businesses

Sub Contracting

Are you a local training provider, we can also offer Category 1 RTITB/ITSSAR/AITT Training for training companies operating in a Category 3/4 Training Centre if required.

On Site Workplace Fork Training.

Under the ACOPS (Approved Code of Practice L117) all forklift training has to be delivered by an accredited approved instructor.

Our flexible training packages are tailored specifically to the needs of your business and we can work with you to schedule the training so it fits around your other commitments with minimum disruption.

It also gives new operators familiarisation training on the equipment they would be using once the training has been completed.

We provide Health and Safety training included in the training packages we deliver, helping you put the correct policies, programmes and procedures in place to comply the law and avoid accidents and injuries in the workplace.

Our Key Features

What type of training do I need

Material Handling Equipment Instruction.

Accredited or In House, but what is the difference, what is the best for your business.

Blue Red Blue Training Services Southwest Ltd is an AITT Accredited Category 2 Operator Training Provider and we provides businesses with cost-effective training programmes that will suit every operation, from small scale operators up to multi-national corporations.

If an Operator claims to be trained and experienced you should ensure that the Operator has evidence of past training.

A forklift qualification IS NOT A LICENCE,it is a certificate,and most companies employing forklift operators will do an evaluation or retest anyway,as an operator can not operate equipment without THE EMPLOYERS PERMISSION AND AUTHORITY.

What is Accredited Training.

AITT Accreditation has countless benefits for companies training operators, such as inclusion in the AITT Online Training Directory. (ACORNS)

As an accredited training provider, we will consistently maintain standards of training, beyond the required minimum, with all registered instructors and companies accepting that our activities will be independently monitored.

The AITT accreditation schemes and standards are guided by the Approved Code of Practice for Rider-operated lift trucks: Operator training (ACOP L117). 

The code has special legal status. If you are prosecuted for breach of Health and Safety Law, and it is proved that you did not follow the relevant provisions of the code, you will need to show that you have complied with the law in some other way or a court will find you at fault. 

The purpose of belonging to an accredited body, is so we can be audited to ensure that we follow best practice,and to have up to date information and legislation,and PROVE DUE DILIGENCE In a court of Law.

If requiring AITT Accredited training all trainees where required are registered with AITT under their ACORN scheme  ( Trained Operator Passport Scheme ) which is recognised by the HSE and throughout the Industry,

Registration costs are per trainee,included in the price of training.

What is In house training

On Site (In House Training) conforming to the requirements of the Health and Safety (ACOP) Approved Code of Practice and Guidance Rider Operated Lift Trucks-Operator Training L117.

In House Training needs to be delivered by a Category 2 Accredited training instructor,or at a Category 3 Training Centre.

Once In House training is completed we will issue a certificate on behalf of the employer,with will remain as an In House certificate Only,the certificate is proof of training,also a training record is kept for proof of training in the event of an accident.

Training we deliver, we deliver AITT accredited training and as required by the ( L117  Approved Code Of Practice and guidance for Rider-Operated Trucks) we will issue you with evidence of training by issuing a certificate of training which you need to keep as a record to prove that training has been delivered.

Delivering Training.

All Instructors who instruct and deliver training must have attended training and require registration with a governing body, which could be, ITSSAR, RTITB, AITT.

This certificate is not a Licence.

There is no such thing as a Forklift Licence, a certificate is issued to prove you have received Basic Skills Training, Specific Job Training, Familiarisation Training, once training has been completed and recorded ,the certificate is evidence to allow authorisation from the employer for the employee to use Material Handling Equipment on their premises.

We will also give you guidance on how to issue authorisation.

On all courses, the trainees will receive a Certificate to Operate, 

Accredited Certificates can be transferable from business to business, In House certificates are for use  only on employers site only.

Certificates are for proof of training attended, evidence and  proof in the company training records,for evidence of training received.


All applicants should be should be physically fit, in good health and should, generally, not have problems with eyesight or hearing, heart disease, high blood pressure, epilepsy or fear of heights.

At the start of the course the instructor will check that the candidate to check eyesight and glasses requirements.

Companies should organise a medical before commencing training through their Occupational Health Provider,  if you are concerned please give us a ring as these things do not necessarily mean that you cannot train.


To instruct an operator to prepare and safely operate a Forklift Truck, or Material Handling Equipment and follow Best Practice as well as upon completion obtain an Operator’s Certificate.


At the end of the course the operator will:

Be aware of the current Health and Safety regulations, accident prevention and control of risk in the workplace while operating machinery on site.

Be aware of the needs regarding personnel protection and the need to refer to the machine Operating Manual.

Drive the Forklift safely and control the machine to correctly position and carry out the required tasks in a correct and safe manner, inside and outside a building with regard to safety.

Carry out effective pre-use checks and daily maintenance prior to commencing work and the correct and safe method of operating the specific machine as well as the correct emergency procedures, capacities and limitations to enable safe operation.


This is broken down into 3 Parts.

Part 1: By a theoretical assessment test paper of 25 Questions. 

Part 2: Pre-Start Operational checks.

Part 3: Practical skills driving test.

Certification is included and course handouts / manual will be given out to each trainee.

For the types of machinery we provide training and assessment for, please check our services page.

What do we charge for our training?

When On Site Forklift Training we charge a day rate and expenses, to maximise value ensure on Novice courses a maximum  3 candidates attend with, 1 instructor on 1 piece of equipment, we can not instruct for more then 3 candidates to 1 instructor on any course,unless instructed to do so, dependant on type of equipment being trained on.

The training ratio will be explained in our service page for training required.

If to require pricing for In House or Accredited Training, Please call us or message us and we will send you costing information on request.

Our address is our our business registered address only,so if you write to that address you may not receive correspondence.

Our Services

A1 Powered Pallet Truck Training

A1 (Powered Pallet Truck),this is a pedestrian truck, and is being used in busy warehouses, carrying out tasks like loading and unloading lorries, a more reliable way of delivering goods and more efficient way of on time delivery of the work task. It is used by the Operator walking the truck,whilst some PPT A1 trucks have a Fold Down Platform

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A2 LLOP Pallet Truck Training

LLOP and PPT. LLOP (Low Level Order Picker) and PPT (Powered Pedestrian/Rider Truck) are being used in busy warehouses, carrying out tasks like loading and unloading lorries, a more reliable way of delivering goods and more efficient way of on time delivery of the work task. These are Rider Trucks as they are fitted with a permanent platform,so the Operator is riding on a platform to Operate the equipment.

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A5 Pallet Stacker Truck Training

Pallet Stackers are Pedestrian Operated ,they can help operators to carry out the same activities as standard Pedestrian Pallet Trucks but with the additional capability of stacking and de-stacking goods at height. This type of equipment can be beneficial if you are working in a small area or you do not select enough stock to require a B1 Counterbalance or D1 Reach Truck.

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B1 Counterbalance upto 5000 Kg

Counterbalance Forklift Truck are the most common type of truck used in the UK. The counterbalance truck works using a counterbalance weight design, where there load carried at the front of the machine is offset by the weight at the rear. They come in a vast range of sizes and capacities from small, manoeuvrable electric 3 wheelers of 1000kg, the most common are 2,500kg capacity diesel or LPG machines capacity. A Forklift is a dangerous piece of Material Handling Equipment, and many accidents are reported yearly. Training includes information on a forklifts stability triangle, how to lift and transport material safely and correctly.

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D1 Reach Truck up to 8 metres

The Reach lift truck, also known as warehouse stacker, narrow aisle stacker, or simply Reach. By far the most used truck in warehousing. There are 2 different categories of this truck. D1 up to 8m lift.

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P1 Pivot Steer or Bendi Truck.

Commonly known as pivot steer or bendi, this equipment combines the concept and roles of a counterbalance truck together with the narrow aisle capabilities of the reach truck and therefore in most cases, eliminating the need for the double handling of loads for onward movement to outdoor terrains and where the operation of a reach truck would not be recommended due to reasons of stability and underside clearance.

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Scissor Lifts

Reach height: 7.80m – 33.70m Category: 3a Scissor lifts are large mobile vertical lifts (sometimes called ‘flying carpets’), similar to PAVs. Ideal for use in a variety applications in both indoor and outdoor spaces, where a straight lift is required for access. Although narrow width models are available, usually scissor lifts would not be suitable for tighter spaces as they offer a much larger platform area for workers. They are also available as rough terrain versions and with double extending decks. Scissor lifts meet the requirements of the Work at Height regulations with guard rails around the platform. They provide much safer access to workers required to carry out tasks at height.

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Do I Need to Train my Operatives

Do I Need to Have Training to Operate Material Handling Equipment.

Do my Forklift Operators need training?
Yes. It is a legal requirement that all operators have recognised training for the equipment being used.

Do operators have to be retested?
Yes. Under Health & Safety guidelines,(ACOP) L117 Operator Training and Safe Use ,operators of forklift trucks have to be retested at regular intervals, normally every 3-5 years, is the best way to make sure the employees remains competent.

Do managers or supervisors need to be trained?
Yes. PUWER Regulations 1998 state that " all persons who supervise or manage the use of work equipment have received adequate training for the purpose of Health & Safety".

Do trucks have to be inspected daily?
Yes. A qualified forklift operator must inspect forklifts at the start of every shift. (we can provide daily check sheets for equipment). It is a legal requirement under PUWER 1998.

Will one certificate cover an operator for all trucks?
No. Certification will only cover an operator for the piece of equipment that they have undergone training for.
For instance a counterbalance licence will not cover an operator for a reach truck.

Will the certification cover our company for Health & Safety and Insurance purposes?
Yes. Blue Red Blue Training Services Southwest Ltd Instructors and Examiners are fully accredited with AITT (Independent Training Standards Scheme and Register). All training courses are to the National Standards.

Is there an age requirement for forklift operators?
Yes. Operators must be over the minimum school leaving age of 16, unless operating in dockyards where the age requirement is 18 or over.

Can training be completed on our company premises?
Yes. On-site Forklift  Training is a good idea; it gives Operators practice in the working environment. Sufficient room must be given for practical off job training.

Do operators need a car driving licence?
No. A driving licence for a car is not needed, unless forklifts are being driven on the road.

How many candidates can attend a course?

The maximum is 3 Candidates to 1 Instructor and 1 Forklift. 3:1:1

Operators and Key Workers

The Forklift Truck Association Class Forklift Operators as Key Workers.

 If companies are employing more people to cope with the demand during the Covid-19 outbreak,what is happening with training new staff to operate Forklift and plant equipment. 

Most sites have banned instructors coming on site due to the virus,but this virus doesn't excuse companies from keeping staff safe. 

Classroom  work has been asked to cease but a government minister has said "on site training is acceptable" if the risk is taken into account and the 2 metre rule is followed.

 I believe some companies are delivering  1 to 1 training to minimise risk. If companies decide they are not going to train staff in the foreseeable future, accidents will happen and Covid-19 will be no defence,and once the crisis is over and companies demand training to continue a lot of instructors and Training  Centres may no longer be trading.

A statement was then received from AITT and other accrediting bodies about training key workers and the information is taken from a statement issue by the HSE (Health and Safety Executive) 
COVID-19 Lift Truck Training Guidance: Joint Statement
Provided by Adam Smith from AITT

"Lift truck training vital amid COVID-19 pandemic" 

Companies urged to prioritise training as forklift operators are classed as key workers.
With greater focus on the nation’s supply chains than ever before, operators of materials handling equipment will be key to ensuring the continued delivery of vital goods around the country over the coming weeks and months.

The Association of Industrial Truck Trainers (AITT) and RTITB (formerly the Road Transport Industry Training Board) have therefore lobbied for clarification and support from the Health and Safety Executive (HSE) to provide defined guidance on training during the COVID-19 pandemic.

Adam Smith, Managing Director of AITT explained:

“Forklift operator training is required by law and employers have a legal obligation to ensure the safety of their staff. During this time, those who supply essential items such as food and medical resources are classed as critical workers, so it is extremely important that they receive appropriate training on the equipment they are required to use.
“Conversion training may also be necessary where workers are having to change roles or work with different equipment, as businesses adapt ways of working to new circumstances. Employers must be vigilant and ensure that operators are not complacent on site. Goods are crucial right now and companies cannot risk damage and downtime caused by reckless operation.”

Nick Welch, Technical Director at RTITB said:

“Training for lift trucks must continue as it will help critical workers do their job safely and effectively."
“Ideally training should be on a one-to-one basis, in line with government instructions to limit gatherings to no more than two people. Instructors and trainees should also keep two metres apart and follow all Public Health England guidance. We must be realistic and consider that if training were to stop altogether, it could reduce the availability of critical forklift operators who are currently playing a key role in keeping the country moving.”
Following requests by AITT and RTITB, the HSE has released a full statement containing guidance on training for rider-operated lift trucks. It addresses many key concerns, including what to do if training qualifications have recently expired.  
It states:  
  • If requalification training cannot take place for reasons associated directly with coronavirus, such as closure of training facilities, unavailability of trainers/assessors or by complying with other government advice on isolation and social distancing, it may be reasonable and practicable to extend the validity of current certificates by up to 3 months. 
  • Any employer or duty holder needing to utilise this extension period should be able to state clearly their reasons for delaying requalification training and demonstrate steps they have taken to undertake the training, if required. 
  •  They should also be able to demonstrate that they are meeting their legal duty to monitor and supervise lift truck drivers to ensure that they continue to operate safely. This guidance comes into effect for certificates expiring on or after 16th March 2020. 
  • To prevent accident and injury, the duty remains to ensure that staff are trained and competent to operate any industrial lift truck equipment, and this includes driver training, and the employer must be able to demonstrate that the driver is trained and competent.”
 The HSE’s full statement can be found viewed here: 

AITT and RTITB are also working closely with partner organisations including the British Industrial Truck Association (BITA) and the Fork Lift Truck Association (FLTA) to ensure industry awareness surrounding training during this period.

Tim Waples, Chief Executive of the FLTA added:

“Companies have been forced to hire more temporary workers to keep up with the demand for food and medical supplies. But forklifts are potentially dangerous pieces of machinery and there are hundreds of lift truck-related accidents every year. The current strain on the supply chain means there is high risk of operators working hastily, or untrained operators using equipment incorrectly. This could lead to accidents, and the NHS is already under extreme pressure, without them having to cope with life-changing incidents that could easily be avoided. Sufficient training will therefore be essential for enabling our supply chain to continue to run.”
AITT High Resolution2 RTITB Logo Std flta logo cmyk BITAHiResLogo Screenshot 2020 03 27 at 11.01.09

What is Covid-19 and what effects will it have with delivering forklift training

Coronavirus –Blue Red Blue Training Services Southwest Ltd- updated 27/03/2020

We are trying hard at the moment to ensure when returning to training we are prepared, we need to consider our trainees safety and wellbeing,as safety is our most important concern. The Covid-19 virus does present a risk to human health, so we need to ensure the steps we take, and the following of our client’s safety procedures to ensure we all stay safe.

The risks will then be minimised for us and the our customers workforce, it is more important then usual for us as we visit your site and deliver the training at your location.

What is the Covid-19

As described by the WHO:

Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus.

Most people infected with the COVID-19 virus will experience mild to moderate respiratory illness and recover without requiring special treatment. Older people, and those with underlying medical problems like cardiovascular disease, diabetes, chronic respiratory disease, and cancer are more likely to develop serious illness.

The best way to prevent and slow down transmission is be well informed about the COVID-19 virus, the disease it causes and how it spreads. Protect yourself and others from infection by washing your hands or using an alcohol based rub frequently and not touching your face.

The COVID-19 virus spreads primarily through droplets of saliva or discharge from the nose when an infected person coughs or sneezes, so it’s important that you also practice respiratory etiquette (for example, by coughing into a flexed elbow).

At this time, there are no specific vaccines or treatments for COVID-19. However, there are many ongoing clinical trials evaluating potential treatments. WHO will continue to provide updated information as soon as clinical findings become available?

All advise on the WHO Website:

All government guidelines can be found at

Early symptoms of Coronavirus infection include:

A new continuous, dry cough,

A high temperature,

Shortness of breath or difficulty breathing.

These symptoms are similar to other illnesses such as the flu and the common cold, however, this new strain can lead to more serious conditions such as pneumonia, and in more vulnerable people can be life threatening.

General Precautions

Recommended to carefully follow the advice below:

Wash your hands regularly with soap and water, for at least 20 seconds,

Use an alcohol-based sanitiser to complement soap and water – where soap and water is not available,

Cover your mouth and nose when sneezing or coughing and use tissues – Catch it, Bin it, Kill it,

Avoid shaking hands,

Avoid close contact with people who are sick,

Avoid touching your face, eyes, nose or mouth with unwashed hands,

Clean and disinfect objects and surfaces which you may have touched.

Latest advice from the government

Stay at home

Only go outside for food, health reasons or essential work

Stay 2 metres (6ft) away from other people

Wash your hands as soon as you get home.

AITT has also introduced a Guidance: Safe Safe MHE Training Methods During Covid 19 Outbreak.

AIIT Method Statement Covid-19.docx

Read More

GDPR Policy

Privacy Policy

*** UPDATED 03/11/2018 to Comply with General Data Protection Regulation (GDPR) ***

Blue Red Blue Training Services Southwest Ltd (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use Blue Red Blue Training Services and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting / you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Andrew Dunham, Blue Red Blue Training Services Southwest Ltd, Registered Office, 95 High Street, Street, Somerset, BS16 0EZ

Information we may collect from you

We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on Blue Red Blue Training Services   (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product [place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph & date of birth.

  • Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, your employer, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

All personal data requires a lawful basis for processing, for more information on how we collect or process your personal information, contact the Administrative Manager. If you want more information on what each lawful basis is, or how it may be used please visit the ICO Website – Guide to Lawful Basis for Processing


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Uses made of the information

We use information held about you in the following ways:

Information you give to us. We will use this information:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the registration form);
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

  • Information collected for training purposes. To fulfil our contractual obligation with your employer/company or you directly, we require certain information to allow us to produce certification. Your Name, Email Address, Home Address, Date of Birth, and Telephone number are all required, and in some instances your National Insurance Number. These details are required for the production of certification which forms part of the contract between either Blue Red Blue Training Services Southwest and your company, or Blue Red Blue Training Services Southwest Ltd and yourself and the private individual (Name & Date of Birth – if accredited training through AITT/ITSSAR – contract & legal obligation), to post certification (Personal Address if booked Privately – contract) & to send you training confirmation and joining instructions (Email Address – contract). In addition, we also may require your telephone number if you have booked directly with us, to contact you for payment, date amendments and late arrival for scheduled training which forms part of the contract entered between both parties upon booking.

All personal data requires a lawful basis for processing, for more information on how we collect or process your personal information, contact the Administrative Manager. If you want more information on what each lawful basis is, or how it may be used please visit the ICO Website – Guide to Lawful Basis for Processing

Disclosure of your information

In most circumstances, we will not share your information without your prior consent. However we may share your information as outlined below;

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with [them or] you.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. [We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SN15). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience].
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.
  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Blue Red Blue Training Services Southwest Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of, Blue Red Blue Training Services Southwest Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How long do we keep your information?

In line with our accrediting bodies, we retain your information for 7 years. We do this to fulfill our legal obligation to be able to prove candidates have received adequate basic training.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

In addition, you have new rights under GDPR as below;

  1. The right to be informed why we collect your data, that is why in EVERY email we tell you this, have a link to this Privacy Policy outlining what information we collect and why.
  2. The right of access – you can ask to access your information at any time.
  3. The right to rectification – if we hold incorrect information, you can ask us to rectify this.
  4. The right to erasure – covered in Access to information below – you have the right to ask us to erase your personal data, although under certain circumstances this can be rejected.
  5. The right to restrict processing – you can ask to ‘block’ or suppress processing of personal data
  6. The right to data portability – this allows individuals to obtain and reuse their personal data for their own purposes across different services.
  7. The right to object – to for example email marketing. We have an opt in policy on email marketing so you will only be contacted via this method if you have given us explicit consent.
  8. Rights in relation to automated decision making and profiling. For more information on this point, see ICO Website – Automated Decision Making

If you have any more queries on your individual rights under the Data Protection Bill or GDPR, please see the ICO Website – Individuals Rights

Individuals also have the right to withdraw consent at any time, where relevant.

Access to information

Blue Red Blue Training Services Southwest Ltd always ensure we are as open as possible when it comes to providing people access to their personal information. If you would like to know what personal information we hold about you, you can make a ‘subject access request’ under the relevant Act.

If we hold any of your person information, we will;

  • give you a description of the information
  • tell you why we are holding the information
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

If you would like to request any of your personal information held by Blue Red Blue Training Services Southwest Ltd, you must put the request in writing addressing it to the current Administration Manager, currently Andrew Dunham and available by either telephoning 07731969001or by emailing

If you agree, we will try to deal with your request informally, for example providing such information over the telephone.

If we hold any of your personal information, you can as us to correct any mistakes by contacting the Administration Manager in writing.

The right to be forgotten – this is something we take very seriously, as with every other access request, however there are limited circumstances where, due to our legal obligations, we will not be able to totally “forget” you. The ICO outline the reasons when a request for erasure can be refused – and states erasure can refused “to comply with a legal obligation for the performance of a public interest task or exercise of official authority.”

Third Party Processors


AITT- We use the Acorns Registration Scheme to register personal information (Name, Date of Birth and National Insurance number where relevant) with AITT, who provide us with a unique identifier (Acorns Number) for each individual.

ITSSAR – We use the TOPS Registration Scheme to register personal information (Name, Date of Birth and National Insurance number where relevant) with ITSSAR, who provide us with a unique identifier (TOPS Number) for each individual.

RTITB – We use the NORS database to register personal information (Name, Date of Birth, Personal Address and National Insurance number where relevant) with RTITB, who provide us with a unique identifier (NORS Number) for each individual.

Complaints or queries

Blue Red Blue Training Services Southwest Ltd strive to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously.

If you are aware of any breaches in the collection or use of information – which is deemed unfair, misleading or inappropriate, we urge you to let us know at the earliest possible time. We would also welcome any suggestions for improving our procedures.

If you want to make a complaint about the way we have processed your personal information, you can contact us via our Administration Manager (Andrew Dunham) by telephoning 07731969001 or by emailing

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Links to other websites

This privacy policy does not in any way cover the links within this site, which link to alternative websites. We encourage you to read the privacy statements, terms and conditions and cookies policies on the other websites you visit.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our current Administration Manager – Andrew Dunham– available by telephoning 07731969001 or by email below,


Write to us:


Blue Red Blue Training Services Southwest Ltd,

Registered Office:

95 High Street, Street, Somerset, BS16 0EZ

*** UPDATED 03/11/2018 to Comply with General Data Protection Regulation (GDPR) ***

Terms and Conditions

No variation can be made to these terms without the written consent of Blue Red Blue Training Services Southwest Ltd

The acceptance of attendance on a training course with Blue Red Blue Training Services Southwest Ltd by you the client shall be:

 As a client of Blue Red Blue Training Services Southwest Ltd, you agree to the terms and conditions set out as below:

We reserve the right to amend these terms from time to time.

Deemed to be an acceptance of these terms and conditions, and will lead to a binding contract between the parties.

As our client you agree to provide any information required for Blue Red Blue Training Services Southwest Ltd to carry out the registration process relating to training. This information will be required within an agreed timescale.

 Blue Red Blue Training Services Southwest Ltd reserves the right to amend any accidental error or omission without liability.

 Health and Safety

The client accepts responsibility under the Health and Safety at Work Act 1974 and will not contravene any duty or inspection imposed by law.

We reserve the right to expel individuals from any training for breach of Health and safety or by displaying dangerous acts, with no regard for other student’s safety without liability, at our absolute discretion, their behaviour is inconsistent with our reputation or conducive to the delivery of training.

Each individual must inform us of any medical condition/s which may affect them or others whilst on course and a forklift medical must have been attended, and Blue Red Blue Training Services Southwest Ltd undertake that all such information will be kept in confidence.

 In addition, it is the responsibilities of each individual to take appropriate medical advice as to whether they are fit to participate in the training.

The client will accept full responsibility for all statutory requirements placed upon a client by the relevant governing bodies and acts including the L117, PUWER Regulations 1998, LOLER Regulations 1998, the maintenance and safety of the lifting equipment, protective clothing and all insurances including any loss, injury or damage sustained during the course of training or arising out of the neglect and/or breach of statutory duty by the client or in any other way.

Trainees must adhere to all health and safety instructions given by the Course Organiser/Trainer/Instructor/Assessor during their time with us.

The Trainer/Instructor/Assessor have the right to finish a course early if conditions are deemed to be unsafe.

Blue Red Blue Training Services Southwest Ltd cannot be held liable for any loss or damage caused by Force Majeure.

Blue Red Blue Training Services Southwest Ltd accepts no liability of any kind for any loss or damage to property or for any other loss, including loss of earnings, profits or injury to persons arising directly or indirectly from any act or omissions of Blue Red Blue Training Services Southwest Ltd irrespective of how this loss/damage was caused.

Payment and Cancellation.


All accounts are subject to the following terms of payment:

We accept BACs payments. Any cheque payment will be agreed before proceeding.

All invoices are due within 28 days, unless otherwise agreed in writing.

Certificates will not be issued until payment is made in full.



 Blue Red Blue Training Services Southwest Ltd have the following cancellation policy: 50% of course fee if cancelled with more than 7 days but less than 10 days’ notice.100% of course fee if cancelled with 7 days’ notice or less.

The client will not reduce any payment from the agreed price, all deductions and refunds will be made by Blue Red Blue Training Services Southwest Ltd, in an agreed time scale

If we arrive on the day for training and the training has been cancelled by the client we will require full payment.

Any courses confirmed in writing & unattended a full payment will be required in payment.

Certification remains the property of Blue Red Blue Training Services Southwest Ltd until the full fee has been price agreed has been paid together with any interest and charges.

These terms shall be governed by English law and be within the exclusive jurisdiction of the English courts.



I am a former Non Commissioned Officer serving in the Coldstream Guards from 1979 to 1996.

On leaving the Army I trained to be a Close Protection Officer as part of my resettlement,before the SIA.

In 1999 I started in Warehousing and Production as an operator and progressed to a Cold Store Shift Manager in 2004.

I was living in Gloucestershire, 2006 moved to the South West and Worked as a Frontline Manager for Premier Foods in Avonmouth in Bristol,

In 2007 decided I would prefer to be local,so I move to a local Warehousing Company in Highbridge.

In 2009, I started working at Bakkavor Desserts in Highbridge as an Operator, in 2010, I was a Senior Line Leader in charge of High Risk production,then transferred to Low Risk Despatch until 2014 when I then transferred to the training team to deliver on site Health and Safety, Food Safety, Induction and delivering and preparing Standard Operation Procedures on to the shop floor.

In 2017 I became the on site Forklift Company Trainer teach A1,A2 B1 Counterbalance and D1 Reach courses,leaving Bakkavor Desserts as a Company Trainer in 2018.

Since November 2018 I have been Sub Contracting for various training companies delivering training to Businesses,Job Seekers and HMP prisoners on preparation for resettlement.

In August 2019,I achieved my AITT Accreditation, and set up Blue Red Blue Training Services Southwest as a Ltd Company, Blue Red Blue Training Services is an accredited Category 2 AITT Operator Training Provider,this means our training is audited through the AITT,and when delivering training we can issue certificates on behalf of AITT,also all accredited course are recorded on the AITT Acorns system.

Training is also delivered on behalf of ITSSAR and RTITB as a category 1 Instructor on a sub contractor basis through accredited Category 3 and 4 Training centres,who issue the certificates through the ITSSAR and RTITB Accrediting Bodies.

Contact Us Today

Our Mission Is:

To Deliver Professional Forklift Training And Give Individual Forklift Operators Knowledge and Understanding. To Enable Them To Fulfill Their Potential In Their Chosen Career As Forklift Operators. To Help Companies And Small Businesses With Their Goals To Improve Their Operators Ability To Identify Risk And Awareness Through Development And Training. To Increase Productivity In A Safer Environment. To Reduce Accidents And Minimise Damage to Equipment And Machinery.


  • Edithmead, Highbridge, England, United Kingdom
  • Registered Address 95 High Street, Street, BA16 0EZ