What should training include? 

Operator training should always include three stages:

 ■ Basic training: the basic skills and knowledge required to operate a lift truck safely and efficiently. 

■ Specific job training: knowledge and understanding of the operating principles and controls of the lift truck to be used and how it will be used in their workplace. 

■ Familiarisation training: applying what has been learnt, under normal working conditions, on the job. 

 Basic and specific job training, which can be combined, should take place off the job (ie away from production and other pressures). Familiarisation training needs to be done on the job, under close supervision. Basic training 

 Basic training needs to fully cover the skills and knowledge needed to safely operate the type of lift truck and handling attachments (if any) the trainee will be required to use, including being aware of the risks from lift-truck operations.

As well as those directly related to the operation of trucks, include associated tasks, such as the hazards associated with refuelling. Appendix 1 ‘Basic training: Objectives to consider’ may be used as a starting point. 

 Given the wide range of lift trucks, operator experience and company requirements, some training organisations will arrange for a basic course to be tailored to a client’s requirements. The basic training described in Appendix 1 can be adapted for this purpose, as long as the appropriate basic training objectives are achieved.