Regular refresher training will ensure operators: maintain good driving habits;

 ■ learn new skills where appropriate;

 ■ reassess their abilities. 

 Refresher training or retesting might also be appropriate where operators:

 ■ have not used trucks for some time; 

■ are occasional users;

 ■ appear to have developed unsafe working practices;

 ■ have had an accident or near miss; 

■ have changed their working practices or environment. 

There is no specific time period after which you need to provide refresher training or formal assessment. However, you may decide that automatic refresher training or a retest after a set period (for example 3-5 years) is the best way to make sure employees remain competent. Where you adopt this approach, you will still need to monitor performance, in case operators need extra training before the set period ends.